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Protect Yourself from Phishing Scams

Scammers are becoming more sophisticated, and we want to make sure our customers don’t fall victim to their scams.

They often use online techniques such as fake emails and pop-up ads, but can also include phone calls. These emails and phone calls may appear to come from Virginia Housing, but may be from a third-party. Here are some ways to protect yourself against these scams:

  • Never give personal information over the phone. Hang up, and contact Virginia Housing via one of our contacts below.
  • Never call the number the caller provides. Always use the Virginia Housing information provided below (or on your statement) to contact Virginia Housing.

If you ever have questions about the status of your mortgage, please contact Virginia Housing: 800-235-6938, local: 804-783-6729 or

Contact Us

Virginia Housing Help Line

Toll free: 888-756-8603
Español: 877-843-2123

Virginia Relay

In Virginia: 711
Toll free: 800-828-1140


Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Website: Reporting Fraud, Waste or Abuse