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Protect Yourself from Phishing Scams

Scammers are becoming more sophisticated, and we want to make sure our customers don’t fall victim to their scams.

They often use online techniques such as fake emails and pop-up ads, but can also include phone calls. These emails and phone calls may appear to come from VHDA, but may be from a third-party. Here are some ways to protect yourself against these scams:

  • Never give personal information over the phone. Hang up, and contact VHDA via one of our contacts below.
  • Never call the number the caller provides. Always use the VHDA information provided below (or on your statement) to contact VHDA.

If you ever have questions about the status of your mortgage, please contact VHDA: 800-235-6938, local: 804-783-6729 or


Contact Us

VHDA Help Line

Toll free: 888-756-8603
Español: 877-843-2123

Virginia Relay

In Virginia: 711
Toll free: 800-828-1140


VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Website: Reporting Fraud, Waste or Abuse