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Word Verification

This additional step assures us that emails are being sent by a legitimate user, and not an automated email request placed by web robots. This word verification technology is often used to prevent spoofing of order confirmation processes and presents a 'problem' that is quite easy for humans to solve but is difficult for machines to solve using current technologies. Automated programs put an extra load on the system by sending mass emails. This not only impacts the performance of our website but also reduces the quality of your online experience. Once you identify the word correctly, we will proceed with sending your email request.

Contact Us

Homebuyer Department

Bill Goff
REO Manager
Phone: 804-343-5781


Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140


VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Website: Reporting Fraud, Waste or Abuse