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Integrated Multifamily Access eXchange (iMAX) System

iMAX provides owner-agents and contract administrators with the same functionality available in the TRACS system. Accessible 24 hours a day, seven days a week, iMAX makes it easy for those with subsidy contracts to submit tenant data and voucher data files to HUD, as well as other owner-agents and contract administrators registered to use the system.

If you have any questions or concerns about iMAX, please contact HUD’s Multifamily Help Desk at 800-767-7588 or tracs@hud.gov.

You must have a Virginia Housing assigned password and personal identification numbers for access.

PDF Icon iMAX User Guide

 

NOTE: You will need Adobe’s Acrobat Reader (.pdf), and/or Microsoft Office Software in order to view some of the documents on this page.

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Compliance & Asset Management Staff


Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse

Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse