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Integrated Multifamily Access eXchange (iMAX) System

iMAX provides owner-agents and contract administrators with the same functionality available in the TRACS system. Accessible 24 hours a day, seven days a week, iMAX makes it easy for those with subsidy contracts to submit tenant data and voucher data files to HUD, as well as other owner-agents and contract administrators registered to use the system.

If you have any questions or concerns about iMAX, please contact HUD’s Multifamily Help Desk at 800-767-7588 or

You must have a VHDA assigned password and personal identification numbers for access.

PDF Icon iMAX User Guide


NOTE: You will need Adobe’s Acrobat Reader (.pdf), and/or Microsoft Office Software in order to view some of the documents on this page.