iMAX provides owner-agents and contract administrators with the same functionality available in the TRACS system. Accessible 24 hours a day, seven days a week, iMAX makes it easy for those with subsidy contracts to submit tenant data and voucher data files to HUD, as well as other owner-agents and contract administrators registered to use the system.
If you have any questions or concerns about iMAX, please contact HUD’s Multifamily Help Desk at 800-767-7588 or firstname.lastname@example.org.
You must have a VHDA assigned password and personal identification numbers for access.
iMAX User Guide
NOTE: You will need Adobe’s Acrobat Reader (.pdf), and/or Microsoft Office Software in order to view some of the documents on this page.