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Integrated Multifamily Access eXchange (iMAX) System

iMAX provides owner-agents and contract administrators with the same functionality available in the TRACS system. Accessible 24 hours a day, seven days a week, iMAX makes it easy for those with subsidy contracts to submit tenant data and voucher data files to HUD, as well as other owner-agents and contract administrators registered to use the system.

If you have any questions or concerns about iMAX, please contact HUD’s Multifamily Help Desk at 800-767-7588 or

You must have a VHDA assigned password and personal identification numbers for access.

PDF Icon iMAX User Guide


NOTE: You will need Adobe’s Acrobat Reader (.pdf), Microsoft Word Viewer (.doc), Microsoft Power Point Viewer (.ppt), or Microsoft Excel Viewer (.xls) in order to view some of the documents on this page.