Web Tenant Management Compliance Management System (WTCMS)
All Properties (with the exception of congregate/bed properties) monitored by VHDA are required to enter or upload, through the XML process, household data into WTCMS.
This system is accessible through any web browser. You must complete the registration process for approval.
WTCMS rounds all figures to the nearest dollar and this is causing some rent amounts to print on the TIC reflecting $1 more than the maximum tax credit rent allowed. If the rent amount printed on the WTCMS-generated TIC is incorrect, please be reminded that management is still responsible for charging residents the correct rent amount.
If you are having trouble with WTCMS please contact our Help Desk at 804-343-5758 or toll free at 877-843-2123, extension 5758.