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Property Owners and Managers

Search Income and Rent Limits

Search Income and Rent Limits

Managing a Virginia Housing-financed and serviced rental property? Use this information to ensure compliance with income and rent limits for your property.


Access HDS NextGen (Formerly Web Tenant Compliance Management System (WTCMS)

WTCMS is now HDS NextGen. Copy and paste into Google Chrome, which is the required browser for HDS NextGen.

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Updates and Announcements

Sign up for Virginia Housing updates and review Compliance and Asset Management communication archives.


Referral Information for the DOJ DD and Target Population

Introduction | Vacancy Loss Request | DBHDS Regional Housing Specialist Map


Compliance & Asset Management Overview

Virginia Housing’s Compliance & Asset Management department:

  • Monitors properties that receive Low-Income Housing Tax Credit (LIHTC) for compliance with IRS guidelines.
  • Monitors properties that receive tax-exempt bond financing through Virginia Housing for compliance with IRS income occupancy restrictions.
  • Ensures owner’s compliance with HUD Section 236/RAP program guidelines.
  • Monitors properties that receive Virginia Housing taxable bond or other Virginia Housing financing sources for compliance with Virginia Housing rules and regulations.
  • Serves as Contract Administrator of HUD Section 8 Project-based subsidy contracts.
  • Educates owners and managers on program requirements monitored by Virginia Housing.  
*NOTICE: Please see Virginia Housing's full announcement on Governor's Executive Order Number Twenty-five (2018) regarding eviction data collection. Information should be entered in the Eviction Tracking Log form and submitted to Virginia Housing.


Certified Management Agent Information

Please submit the certified management agent application package and refer questions to Kara Nickerson -

Certified-Management-Agent-App.xlsCertified Management Agent Application
Certified Management Agents.pdfCertified Management Agents

Web Tenant Compliance Management System (WTCMS) is now HDS NextGen

Existing usernames and passwords will work to access NextGen. The property and tenant data, along with property assignments, will be available without additional action.

Google Chrome is the required web browser. The system upgrade will not operate using other web browsers (Internet Explorer, Firefox, Safari, etc.).

The XML extension used to electronically submit tenant activity to HDS NextGen must be at version 5.0 or higher. Please confirm with your property management software vendor that your system has the proper version.

We are aware that the income limits may not populate on the TIC for non-Tax Credit properties. Virginia Housing is working with the vendor on this issue. Updates will be posted to the website and sent via email to all system users.

We can assist you with updating your site record to print the limits on the TIC.  Send an email with your site name and 4-digit site number to

If your site has Tax Credits or Tax Exempt Bonds and the income limits do not populate on your TIC, contact your assigned Compliance Officer for assistance.


HDS NextGen Resources 

Review the links for HDS NextGen guidance. Updates will be shared via email. Sign up for Virginia Housing Updates.

Send questions to Include your assigned Compliance Officer on the email.  Also, include HDS NextGen and the property name in the email subject line.

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Compliance & Asset Management Staff


Multifamily Servicing Department

Multifamily Servicing Staff


Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986


Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140


Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Website: Reporting Fraud, Waste or Abuse