Web Tenant Compliance Management System (WTCMS) is now HDS NextGen
Existing usernames and passwords will work to access NextGen. The property and tenant data, along with property assignments, will be available without additional action.
Google Chrome is the required web browser. The system upgrade will not operate using other web browsers (Internet Explorer, Firefox, Safari, etc.).
The XML extension used to electronically submit tenant activity to HDS NextGen must be at version 5.0 or higher. Please confirm with your property management software vendor that your system has the proper version.
We are aware
that the income limits may not populate on the TIC for non-Tax Credit
properties. Virginia Housing is working with the vendor on this issue. Updates will
be posted to the website and sent via email to all system users.
We can assist you with updating your site record to print the limits on the TIC. Send an email
with your site name and 4-digit site number to email@example.com.
If your site has Tax
Credits or Tax Exempt Bonds and the income limits do not populate on your TIC,
contact your assigned Compliance Officer for assistance.
HDS NextGen Resources
Review the links for HDS NextGen guidance. Updates will be shared via email.
Sign up for Virginia Housing Updates.
Send questions to
firstname.lastname@example.org. Include your assigned Compliance Officer on the email. Also, include
HDS NextGen and the property name in the email subject line.