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Property Owners and Managers

 
 
 
 
Search Income and Rent Limits

Search Income and Rent Limits

Managing a Virginia Housing-financed and serviced rental property? Use this information to ensure compliance with income and rent limits for your property.

 
 
 
 
WCMS

Access HDS NextGen (Formerly Web Tenant Compliance Management System (WTCMS)

WTCMS is now HDS NextGen. Copy and paste https://hdsweb.vhda.com into Google Chrome, which is the required browser for HDS NextGen.

  
 
 
 
 
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Updates and Announcements

Sign up for Virginia Housing updates and review Compliance and Asset Management communication archives.

 
 
 
 
TUMS

Referral Information for the DOJ DD and Target Population

Introduction | Vacancy Loss Request | DBHDS Regional Housing Specialist Map

 

Compliance & Asset Management Overview

Virginia Housing’s Compliance & Asset Management department:

  • Monitors properties that receive Low-Income Housing Tax Credit (LIHTC) for compliance with IRS guidelines.
  • Monitors properties that receive tax-exempt bond financing through Virginia Housing for compliance with IRS income occupancy restrictions.
  • Ensures owner’s compliance with HUD Section 236/RAP program guidelines.
  • Monitors properties that receive Virginia Housing taxable bond or other Virginia Housing financing sources for compliance with Virginia Housing rules and regulations.
  • Serves as Contract Administrator of HUD Section 8 Project-based subsidy contracts.
  • Educates owners and managers on program requirements monitored by Virginia Housing.  
*NOTICE: Please see Virginia Housing's full announcement on Governor's Executive Order Number Twenty-five (2018) regarding eviction data collection. Information should be entered in the Eviction Tracking Log form and submitted to Virginia Housing.

Property Contact Information

Promptly notify Virginia Housing of changes in the property name, and ownership and management agent contacts. Complete the Property Contact Information Sheet and submit it to your assigned Compliance Officer.

 

Certified Management Agent Information

Please submit the certified management agent application package and refer questions to Kara Nickerson - Kara.Nickerson@VirginiaHousing.com

  
  
Certified-Management-Agent-App.xlsxCertified Management Agent Application
Certified Management Agents.pdfCertified Management Agents

HDS NextGen

Required Web Browser: Google Chrome is the required web browser. The system upgrade will not operate using other web browsers (Internet Explorer, Firefox, Safari, etc.).

Best Practice: Users must logout of the HDS NextGen Application instead of clicking the "x" to close the Google Chrome web browser.

If you receive the error message "Not an Authorized User" after working in the system,

                1. Click on your name in the upper right corner of the screen,
      1. Choose log out
      2. Close your browser, then
      3. Log into HDS NextGen

Following these steps should restore the application menu options and the system should be fully functional. If you continue to receive the error message or cannot access menu options in HDS NextGen, contact us at HDSAdmin@VirginiaHousing.com. Please include your site number and site name in the email subject line.

Electronic Upload Requirements: The XML extension used to electronically submit tenant activity to HDS NextGen must be at version 5.0 or higher. Please confirm with your property management software vendor that your system has the proper version

HDS NextGen Resources 

Review the links for HDS NextGen guidance. Updates will be shared via email. Sign up for Virginia Housing Updates.


Send site specific questions or inquiries about program requirements to Compliance-AssetManagement@VirginiaHousing.com. Include your assigned Compliance Officer on the email. Include the property name and details on the inquiry in the email subject line. Send HDS NextGen system questions to HDSAdmin@VirginiaHousing.com


NOTE:
You will need Adobe’s Acrobat Reader (.pdf), and/or Microsoft Office Software in order to view some of the documents on this page.

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Contact Us

Compliance & Asset Management Staff

 

Multifamily Servicing Department

Multifamily Servicing Staff

 

Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse