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VHDA Multifamily Servicing Department Contacts

Name & Title
Contact Information
Areas of Responsibility
Nina B. Nolley
Assistant Director
Phone: 804-343-5859
Fax: 804-343-8628
- Department Manager
- Business Continuity
- VHDA Audit Guide
- Loan Administration
- Default Administration
- Collections Management
- Foreclosure Administration
- Reserve Administration
- Loan Restructurings
- Workout Administration
Antonia R. Bandy
Insurance Administrator
Phone: 804-343-5770
Fax: 804-343-8425
- Insurance Tracing
- Premium Invoices
- MIP
- Reserve Disbursement
Linda M. Barrett
Collections Officer
Phone: 804-343-5860
Fax: 804-343-8620
- ACH Administration
- Collections
- Contract Servicer Administration
- Payoffs
- Loan Maturities
- Tax-Exempt Reserve Monitoring
- Default Reporting
Yvonne R. Broaddus
Loan Closing Specialist
Phone: 804-343-5687
Fax: 804-343-8370
- Borrower Inquiry
- Closing Numbers
- First Payment Package
- New Loan Setup
- Amortization Schedules
- Assumptions
- Loan Restructuring
- Reserve Changes
Kelvin L. Brown
Collections Officer
Phone: 804-343-5955
Fax: 804-343-8484

- Payment Processing
- Collections
- Short Payments
- Default and Late Charge Notices
- ACH Updates
- Default Reporting

L. Kay Dodson
Insurance Administrator
Phone: 804-343-5673
Fax: 804-343-8369
kay.dodson@vhda.com

- Insurance Policy Reviews
- Premium Invoices
- Insurance Tracing
- Insurance Claims
- MIP
- Reserve Disbursement

Melissa K. Gayle
Senior Accountant/Data Reporting Officer

Phone: 804-343-5661
Fax: 804-343-8403
melissa.gayle@vhda.com

- Subsidy Contract Administration
- HAP Remittances
- IRS Reporting
- MFS Data Integrity and Reporting
- Portfolio Accounting Oversight
- Business Continuity

Shelly Mallory
Multifamily Servicing Specialist
Phone: 804-343-5894
Fax: 804-343-8418
shelly.mallory@vhda.com

- Closing and First Payment Quality Assurance,
- Records Management
- Reserve Disbursement Administration
- Workouts
- Foreclosures
- Satisfaction Document Release

Melanie L. Mason
Accountant
Phone: 804-343-5921
Fax: 804-343-8474
melanie.mason@vhda.com

- Subsidy Accounting
- Account Balances
- Contact Changes
- TIN Confirmations
- Reserve Disbursement
- Real Estate Tax Disbursement
- Real Estate Tax Assessments

 

Tony A. Webb
Escrow Administrator
Phone: 804-343-5588
Fax: 804-343-8712
tony.webb@vhda.com
- Real Estate Taxes
- Escrow Analysis
- HAP Remittances
- Business Continuity

Contact Us

Compliance & Asset Management Department

Compliance & Asset Management Staff

Multifamily Servicing Department

Multifamily Servicing Staff


Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse