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Rental (Multifamily) Loan Servicing

The Rental Loan Servicing department of Virginia Housing’s Rental Housing division is responsible for loan and financial subsidy administration of the multifamily portfolio. Critical responsibilities include loan collections, payment processing, loan and subsidy accounting, escrow and reserve administration, new loan setup, assumptions, loan restructures, payoffs, and IRS reporting. All servicing is completed in-house by a team of seasoned professionals. Click here for a list of department associates, contact information, and areas of responsibility.

Additional Resources

 

 

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Contact Us

Multifamily Servicing Department

Nina Nolley
804-343-5859
Nina.Nolley@VirginiaHousing.com
Multifamily Servicing Staff

Compliance & Asset Management Department

Compliance & Asset Management Staff

Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@VirginiaHousing.com
Website: Reporting Fraud, Waste or Abuse