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Mortgage Cadence and the new URLA

Virginia Housing will begin to accept the new URLA/1003 beginning February 26, 2021. We will continue to accept the legacy URLA/1003 for older loans that may still need to be entered into our system. It is your responsibility as an Originating Lender to ensure you are in compliance with using the appropriate URLA.




Mortgage Cadence will not be available beginning at 4:00 p.m. today, February 25, 2021. You must sign out of the system after this time. The system will be available again beginning Friday, February 26, 2021, at 7:00 am EST.

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Homeownership Program Department

Toll free: 800-227-8432
Local: 804-783-6725
Homeownership Originations Contact Information


Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986


Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140


Virginia Housing Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Website: Reporting Fraud, Waste or Abuse