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Homeownership Staff Directory

Contact Us

Homeownership Program Department
Toll free: 800-227-8432
Local: 804-783-6725
Homeownership Staff Directory


Customer Service
Toll Free: 877-VHDA-123
Local: 804-782-1986


Business Solutions

Lock Support: lockdesk@vhda.com | Loan Originations System: homeownershipsupport@vhda.com

 

Chris HaysmerSystem Administrator804-343-5632chris.haysmer@vhda.com 
Cindy PullerSenior System Administrator804-343-5913cindy.puller@vhda.com
Jackie GibbsBusiness Partner Product Manager804-343-5561jackie.gibbs@vhda.com
Nakeda ScottBusiness Data Administrator804-343-5893nakeda.scott@vhda.com

 

Loan Programs

Underwriting: underwriting@vhda.com

Courtney AlmeidaAssociate Loan Program Underwriter804-343-5898courtney.almeida@vhda.com
Dee PomeroyLoan Programs Underwriter804-343-5711dee.pomeroy@vhda.com
Dorothy WebbLead Loan Programs Underwriter804-343-5636dorothy.webb@vhda.com
Erin WardAssociate Loan Program Underwriter804-343-5851erin.ward@vhda.com
Jackie JohnsonAssociate Loan Program Underwriter804-343-5582jacqueline.johnson@vhda.com 
Kim PayneLoan Programs Underwriter804-343-5721kimberly.payne@vhda.com
Melissa WhitlowLoan Programs Underwriting Manager804-343-5995melissa.whitlow@vhda.com
Peter NettebergLoan Programs Underwriter804-343-5524peter.netteberg@vhda.com
Erica KeefeLoan Program Specialist804-343-5855erica.keefe@vhda.com
LaToya JacksonLoan Program Specialist804-343-5991latoya.jackson@vhda.com
Michelle HatchettHomeownership Loan Program Supervisor804-343-5750michelle.hatchett@vhda.com
Tony Matlock, Jr.Loan Program Specialist804-343-5606tony.matlock@vhda.com

MERS

Deitra BallardMERS Specialist804-343-5700deitra.ballard@vhda.com
Tia WitiakMERS Specialist804-343-5608tia.witiak@vhda.com

Business Development Officers

Dan Kern Business Development & Training Manager804-343-5992dan.kern@vhda.com
Frank WebsterBusiness Development Officer – Western Region804-343-5668frank.webster@vhda.com 
Georgette HouchinsBusiness Development Officer – Hampton Roads Region804-343-5609georgette.houchins@vhda.com
Joni Moncure Business Development Officer - Central Region804-343-5595joni.moncure@vhda.com
Regina PinkneyBusiness Development Officer – NOVA Region804-343-5748regina.pinkney@vhda.com 

Lock Desk and Loan Funding

Susan VornovLoan Disbursement Coordinator804-343-5784susan.vornov@vhda.com
Yolanda DickersonReservations and Special Program Assistant804-343-5756yolanda.dickerson@vhda.com

Final Document Review: suspense@vhda.com

Coshena RobinsonPost Closing Specialist804-343-5604coshena.robinson@vhda.com
Danita BrownPost Closing Specialist804-343-5762danita.brown@vhda.com
Shamone JamesPost Closing Specialist804-343-5572shamone.james@vhda.com
Tashae YatesPost Closing Specialist804-343-5694tashae.yates@vhda.com

Purchase Review/QRA: purchasereview@vhda.com

Amy RubinosQuality Review Analyst804-343-5936amy.rubinos@vhda.com
Catherine TalmanQuality Review Analyst804-343-5669catherine.talman@vhda.com
Debby AshworthQuality Review Analyst804-343-5865debby.ashworth@vhda.com
Henry JacksonQuality Review Analyst804-343-5584henry.jackson@vhda.com
Kathy HuntQuality Review Supervisor804-343-5759kathryn.hunt@vhda.com 
Kelly KnightonQuality Review Supervisor804-343-5740kelly.knighton@vhda.com
Kimberly WashingtonQuality Review Analyst804-343-5973kimberly.washington@vhda.com
Lawanda MerritteQuality Review Analyst804-343-5605lawanda.merritte@vhda.com
Lisa ReganQuality Review Analyst804-343-8697lisa.farrow@vhda.com
Lisa RogersQuality Review Analyst804-343-5830lisa.rogers@vhda.com
Liz WellsQuality Review Analyst804-343-5737liz.wells@vhda.com
Lori SikesQuality Review Analyst804-343-8366lori.sikes@vhda.com
Marvene CampbellQuality Review Analyst804-343-5613marvene.campbell@vhda.com
Pat HancockQuality Review Supervisor804-343-5927pat.hancock@vhda.com
Robert LyleQuality Review Analyst804-343-5519robert.lyle@vhda.com
Wanda KanaryQuality Review Analyst804-343-5976wanda.kanary@vhda.com

Mortgage Generalists

Gwen BurkeMortgage Generalist804-343-5564gwendolyn.burke@vhda.com
Lisa PeatrossMortgage Generalist804-343-5760lisa.peatross@vhda.com
Tamara GillsMortgage Generalist804-343-5620tamara.gills@vhda.com
Taneen MarlowMortgage Generalist804-343-5523taneen.marlow@vhda.com
Tina MoschettiMortgage Generalist804-343-5857tina.moschetti@vhda.com
Tineka FisherMortgage Generalist804-343-5922tineka.fisher@vhda.com

Compliance

Kelley CarterSF Compliance Officer804-343-5983kelley.carter@vhda.com

Document Control

Anne HiginbothamDocument Control Specialist804-343-5974anne.higinbotham@vhda.com
Daryl BaileyDocument Control Specialist804-343-5557daryl.bailey@vhda.com
Doris TaylorDocument Control Supervisor804-343-5840doris.taylor@vhda.com
Gloria SavageSr. Document Control Specialist804-343-5929gloria.savage@vhda.com
Gwen RobinsonDocument Control Specialist804-343-5594gwendolyn.robinson@vhda.com

New Loan Servicing Setup

Darlene JacksonNew Loan Servicing Specialist804-343-5792darlene.brown@vhda.com
Kim CustalowNew Loan Servicing Specialist804-343-5808kimberly.custalow@vhda.com 
Tikita EdmondsNew Loan Servicing Specialist804-343-5864tikita.edmonds@vhda.com 

Strategic Lending

Allen AndrsMobile Mortgage Field Originator804-837-1879allen.andrs@vhda.com
Amy SchwartzDirect Originations Manager804-343-5977amy.schwartz@vhda.com
Holly LongLoan Closing Specialist804-343-5895holly.long@vhda.com
Marvette Kenney  Loan Processor804-343-5516marvette.kenney@vhda.com

Wytheville Office

Cliff MillironsRegional Loan Development Manager276-228-7060cliff.millirons@vhda.com
Doug CarricoOperations Coordinator276-228-7060douglas.carrico@vhda.com
Sam HanksMobile Mortgage Field Originator276-223-8492sam.hanks@vhda.com
Shelley WoodsIn-House Loan Originator276-228-7060shelly.woods@vhda.com
Wanda HortonProgram Assistant276-228-7060wanda.horton@vhda.com

Management

Michael UrbanDirector of Homeownership Lending804-343-5583michael.urban@vhda.com
Mindy Hall-SextonLoan Programs Manager804-343-5709mindy.hall-sexton@vhda.com
Pat HunterAssistant Director of Homeownership Operations804-343-5975pat.hunter@vhda.com
Toni OstrowskiManaging Director of Homeownership804-343-5982toni.ostrowski@vhda.com

 

Contact Us

Homeownership Program Department

Toll free: 800-227-8432
Local: 804-783-6725
Homeownership Staff Directory


Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse