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Housing Choice Voucher Online Waiting List Application Process

VHDA administers the Housing Choice Voucher (HCV) Program in certain jurisdictions throughout Virginia. Each agency that VHDA partners with to administer the HCV Program has a waiting list that covers a specific geographic area.

 

You may apply to any waiting list that is open and accepting applications but you may only submit one application for each open waiting list. Applications are accepted online anytime during the specified period.

 

The waiting list does not open to accept applications until the exact date and time identified as the opening date/time. Waiting list Openings Openings are announced in local newspapers and are posted on www.vhda.com at least two weeks before a planned opening.

 

All of VHDA’s local agencies have a residency preference. Preferences are used to rank applicants on the waiting list. Applicants who live, work or have been hired to work in an agency’s service area are ranked higher on the waiting list than those who live outside the service area. If you apply to the waiting list and you live outside the agency’s service area, you will not be able to exercise portability until you have lived in the service area for twelve months.

 

Local Residency Example:
Campbell County announces they will open their waiting list. You live in Richmond, Virginia but decide to apply to the Campbell County waiting list. Your application will be accepted but your application will be ranked lower on the list since applicants that live/work in Campbell County are served first. Once your name reaches the top of the waiting list, you will be advised that you do not have the right to exercise portability since you do not live in the service area. In order to use the voucher, you will need to relocate and lease a unit in Campbell County for twelve months. After the twelve months, you may exercise your right to portability and relocate back to Richmond or to another area.

Application Process

1. 1. Before you begin the application process, please have the social security number (SSN) for the head of household. The SSN is being submitted over a secure environment.

2. It is very important that you provide a correct mailing address, email address and phone number so the local housing agency can contact you regarding your application. If your contact information is incorrect, then you will not receive information regarding the program and your name will be removed from the waiting list. You are not required to provide an email address however email is a quicker way to contact you rather than using the postal service for mail delivery.

3. For the purpose of assisting the local housing agency in resolving any issues that may arise or to assist in providing any special care or services you may require, you have the right to complete the Optional Contact Information section on the application. The person listed can be a family member, friend, caseworker, or anyone you choose. You will need to provide their name, address, telephone number, and email address. This is an optional question and is not required to submit your application.

4. Anyone may complete an application on behalf of another applicant.

5. The online application is designed to be quick and easy to complete. You have an initial 20 minutes to submit the application. If more time is needed to complete the application an additional 20 minutes is provided. The clock does not start until you enter your SSN.

6. You should have paper and pen ready to write down a confirmation number provided to you once you have completed the application. This is your notice that you are on the waiting list. Remember to keep your confirmation number for future reference. No letters are mailed to notify you of your placement on the waiting list.

7. If you do not receive a confirmation number after you submit your application, immediately reapply before the application deadline closes. If you do not receive an online confirmation number, then your application was not accepted and your application will not be on the waiting list. If you encounter any problems receiving your confirmation number, please email HCVWaitList@vhda.com before the waiting list closes. Issues reported after the waiting list closes cannot be addressed and your application will not be on the waiting list.

8. Once a voucher becomes available you will be contacted by the local housing agency either by email or by postal mail. Your eligibility for voucher assistance will be verified when your name is reached on the waiting list.

9. Please contact the local housing agency for your area if you have questions about the waiting list process or email HCVWaitList@vhda.com.

10. Frequently Asked Questions are also available to provide more information.

 

 

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Contact Us

Housing Choice Voucher Program (HCVP)

HCVP Staff Directory

Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse