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Web Policy

Accessibility | Freedom Of Information Act (FOIA) | Terms of Use

Accessibility

VHDA is committed to making every possible effort to ensure that all information is accessible to people with disabilities. If you experience any difficulty accessing the information on our Web site, please email us at  vhda.comm@vhda.com

We’ll try to assist you as best we can. This may include providing you with the information in an alternate format.

Freedom of Information Act Requests

In accordance with the Virginia Freedom of Information Act, VHDA is committed to providing Virginians and the media with access to VHDA's public records. Click below to learn how to request records and to read about your rights and VHDA's responsibilities under the Virginia Freedom of Information Act

Terms of Use:

Please read the following terms and conditions carefully.

BY USING THIS WEB SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, AS THEY MAY BE MODIFIED BY VHDA FROM TIME-TO-TIME AND POSTED ON THIS WEB SITE.

Web Site Terms and Conditions

Each user of this Website agrees as follows:

  1. Intellectual Property
    Except as otherwise noted in this Web site, all information, documentation and other content posted in this Web site (collectively, the "Information") is the property of VHDA. Without limiting the foregoing, the graphics, icons and overall appearance of this Web site are the property of VHDA. The posting of Information does not constitute a waiver of any of VHDA's proprietary rights in or related to such Information (such as, but not limited to, trademarks) or a transfer of any such rights to you or any third party. You agree not to delete any trademark or similar notice from any Information. You may not sell or republish, or copy for other than your own individual use, the Information or any portion thereof without the prior written consent of VHDA.

  2. Interest Rates and Eligibility for VHDA Programs
    This Web site includes Information related to or referencing interest rates for VHDA's loan programs. This Information is provided for your general information only. Interest rates are not guaranteed until lock-in and rates and loan programs are subject to change without notice. Eligibility for VHDA financing is subject to credit and property approval and satisfaction of all VHDA eligibility and underwriting guidelines.

  3. Geographic Restrictions
    VHDA loans are available only for residences located in Virginia and VHDA is authorized to originate loans only in Virginia.

  4. Links to Other Web Sites
    Periodically, links may be established between this Web site and one or more Web sites operated or content provided by third parties. VHDA has no control over any such other Web sites or their contents and will have no liability arising out of or related to such Web sites or their contents. The existence of any such links does not constitute an endorsement of such Web sites, the contents of the Web sites or the operators of the Web sites.

  5. Non-Confidentiality of Communications
    If you send a message or information to this Web site, such as (but not limited to) an email, you hereby grant to VHDA the right to read, use, distribute, disclose and otherwise handle the communication and any related information as VHDA deems appropriate in its sole judgment.

    YOU ARE HEREBY ADVISED THAT, EXCEPT AS EXPRESSLY PROVIDED OTHERWISE ON THIS WEB SITE, NO FACILITIES ARE PROVIDED AND NO PROVISIONS ARE MADE FOR SENDING OR RECEIVING CONFIDENTIAL COMMUNICATIONS. TO THE EXTENT SUCH FACILITIES ARE PROVIDED OR PROVISIONS ARE MADE, IT IS SOLELY ON AN "AS IS" BASIS, WITH NO WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED.

  6. No Warranties; Limitation of Liability
    Although VHDA attempts to provide useful Information, VHDA does not guarantee that the Information is accurate, current or suitable for any particular purpose. VHDA assumes no obligation to update or continue to post the Information. VHDA does not guarantee that access to this Web site will be uninterrupted, that this Web site will be free of viruses or that this Web site cannot be tampered with by third parties. VHDA does not guarantee that information sent to this Web site will not be obtained, reviewed, disclosed or tampered with by third parties, whether or not measures are taken to secure such information.

    THIS WEB SITE, THE INFORMATION AND ANY SOFTWARE RELATED THERETO ARE PROVIDED ON AN "AS IS" BASIS, WITH NO WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY OR ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

    USE OF THIS WEB SITE, THE INFORMATION AND SUCH SOFTWARE IS AT THE USER'S SOLE RISK. IN NO EVENT WILL VHDA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THIS WEB SITE (INCLUDING, BUT NOT LIMITED TO ANY SOFTWARE RELATED THERETO), ANY WEB SITE OPERATED BY A THIRD PARTY OR ANY INFORMATION CONTAINED IN THIS WEB SITE OR ANY OTHER WEB SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, EVEN IF VHDA IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

  7. General
    These Terms and Conditions will be construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. The provisions of these Terms and Conditions are severable. If any such provision is determined to be unenforceable, such unenforceability will not affect any other provision of these Terms and Conditions, and the Terms and Conditions will be construed as if such unenforceable provision had not been contained herein. No waiver by VHDA of any right under or provision of these Terms and Conditions will be deemed to be either a waiver of any other such right or provision or a waiver of that same right or provision at any other time.

 

  1. VHDA Products and Services
    VHDA is not acting on behalf of or at the direction of HUD, FHA, or the Federal government.  VHDA's products and services do not originate from, and are not expressly approved or endorsed by, HUD, FHA, or the Government of the United States.

 

 

NOTE: You will need Adobe’s Acrobat Reader (.pdf), Microsoft Word Viewer (.doc), Microsoft Power Point Viewer (.ppt), or Microsoft Excel Viewer (.xls) in order to view some of the documents on this page.

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Contact Us

Customer Service

Toll Free: 877-VHDA-123
Local: 804-782-1986

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse