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Payment by Mail

VHDA provides our customers with either an annual payment coupon book or a monthly billing statement with a coupon attached. To help us give you the best customer service, please be sure that:

  • Your loan number is written on your check.
  • Your check is accompanied by the appropriate month’s coupon. Payments not received with a coupon will be applied at VHDA’s discretion.*
  • If you’re paying more than the required amount, you specify on the coupon how the extra amount is to be applied. Extra money sent, but not specified on the coupon, will be applied at VHDA’s discretion.*

* A customer request to change the way funds have been applied will be honored only if it is received in the same month that the payment was applied.

Please mail your payment to:
VHDA
P.O. Box 79748
Baltimore, MD 21279-0748

Contact Us

Loan Servicing Department

Toll free: 800-235-6938
Local: 804-783-6729
vhdaservicing@vhda.com
Note: In order to protect your privacy, please do not send confidential personal information or sensitive materials through this form. VHDA is not responsible for the security and/or confidentiality of personal information submitted via this form.

 

Virginia Relay

In Virginia: 711
Toll Free: 800-828-1140

 

VHDA Fraud, Waste or Abuse Hotline

Phone: 804-915-3146
Email: InternalAudit@vhda.com
Website: Reporting Fraud, Waste or Abuse