Nina B. Nolley Assistant Director | Phone: 804-343-5859 Fax: 804-343-8628
| - Department Manager - Business Continuity - VHDA Audit Guide - Loan Administration - Default Administration - Collections Management - Foreclosure Administration - Reserve Administration - Loan Restructurings - Workout Administration |
Sharon W. Cooper Senior Accountant | | - Subsidy Contract Administration - HAP Remittances - IRS Reporting - Escrow Administration - Insurance Claims |
Linda M. Barrett Collections Officer | Phone: 804-343-5860 Fax: 804-343-8620
| - ACH Administration - Collections - Contract Servicer Administration - Payoffs - Loan Maturities
- Tax-Exempt Reserve Monitoring
- Default Reporting |
Yvonne R. Broaddus Loan Closing Specialist | Phone: 804-343-5687 Fax: 804-343-8370
| - Closing Paralegal
- First Payment Package
- New Loan Setup
- Amortization Schedules
- Assumptions
- Reserve/Payment Changes
- Borrower Inquiry
- Closing Numbers
- New Loan Setup
- Loan Restructuring
- Reserve Changes |
Kay Dodson Loan Servicing Administrator | | - Insurance Policy Reviews - Premium Invoices - Insurance Tracing - Insurance Claims - MIP - Reserve Disbursement |
Melanie L. Mason Accountant | | - Subsidy Accounting - Account Balances - Contact Changes - TIN Confirmations - Reserve Disbursement - Real Estate Tax Disbursement - Real Estate Tax Assessments
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Shelly Mallory Multifamily Servicing Specialist | | - Closing and First Payment Quality Assurance, - Records Management - Reserve Disbursement Administration - Workouts - Foreclosures - Satisfaction Document Release |
Tony A. Webb Loan Servicing Administrator | | - Real Estate Taxes - Escrow Analysis
- HAP Remittances
- Business Continuity |
Melissa R. Waller Collections Officer
| | - Payment Processing - Collections
- Short Payment
- Default and Late Charge Notices
- Default Reporting |